- Connect the USB drive to your computer
- Browse to "My Computer" or "This PC"
- Double click on the drive that has got a closed padlock as its icon.
- You will now see a dialogue box in the top right of your screen to enter the password for the drive in.
- You should now be able to access your drive as you would with any unencrypted drive.
If you have forgotten the password to a drive, please contact us and we can assist in recovering the password.